Professional Summary

A detail-oriented accountant with experience in financial auditing, customer service, and business administration. Proficient in using financial and CRM systems, including TRAACS, SAP, and Microsoft Office tools. Strong analytical skills and problem-solving abilities with a proven track record of managing financial statements, tax invoices, and payment reconciliations.

Accounting

Accountant | Eqlaa Travel and Tourism (2023 - Present)

  • Responsible for financial auditing and reconciliation.
  • Proficient in TRAACS and CRM systems.
  • Reviewed bank statements and agent account statements.
  • Managed B2B and B2C company account reconciliations.
  • Issued tax invoices and receipts.
  • Followed up on agents' payment wallets.
  • Prepared and sent sales reports for Egypt and Saudi Arabia departments.
  • Monitored and tracked advance payments.
Customer Service

Customer Service Representative | Mahgoub for Ceramic and Porcelain (2020 - 2023)

  • Provided customer service support and solutions.
  • Worked with SAP and CRM systems.
  • Assisted clients in resolving issues efficiently.
  • Skilled in Microsoft Word and Excel for data management and reporting.

Skills

  • Accounting Systems

    TRAACS, SAP, CRM

  • Financial Management

    Bank statement reviews, account reconciliation, tax invoices

  • Customer Service

    Problem-solving, client interaction, issue resolution

  • Software Proficiency

    Microsoft Word, Excel

Contact Me

📍 78 Hadayek Al-Ahram, Giza
✉ elnahasa835@gmail.com
📞 01090825955